TERMS AND CONDITIONS

POSTAGE AND PACKAGING COSTS

Postage and Packaging charges are as follows:

Collect From Store: Free from 451 Roman Road, E3 5LX

UK Standard Delivery - £4. Delivered within 3 – 5 working days. Free standard delivery with orders over £50 for a limited time.

UK Next Working Day - £8.00. Orders must be placed before 3pm Wednesday - Friday for delivery on the next day. Orders placed for next day delivery after 3pm on Friday will NOT be dispatched until the store re-opens on Tuesday.

London Same Day - £15.00 - Available within Greater London only for a limited time via Shutl. We will contact you once your order has been confirmed with a delivery time slot.

EU (including Ireland) - £5. Delivered within 5 – 10 working days.

WORLDWIDE - £10. Delivered within 7 – 14 working days.

Delivery times are as stated unless otherwise communicated.

Delivery times will vary for BARÜCH Bespoke and Pre-Order items and will be agreed at time of purchase. We cannot accept any liability for loss or damage arising from non-delivery.

RETURNS POLICY

ONLINE STORE

If you are not entirely satisfied with your purchase, please contact us within 7 days of delivery to arrange a return. Items MUST be returned in an unworn, unused sellable condition WITH original delivery note as proof of purchase within 7 days from the date of contact for a refund or an exchange.

Returns will not be accepted except by prior arrangement agreed with us.

Any additional charges that are incurred by us for returns sent from outside the EU are not our responsibility and the cost of any additional charges for such returns are to be covered in full by the customer returning the goods.

Postage costs for the return of goods are not our responsibility and are to be covered in full by the customer returning the goods.

'BARÜCH Bespoke' orders require a deposit payment prior to construction commencing on the order. 'BARÜCH Bespoke' orders are non refundable or exchangeable as the garment will be made to your specification.

For hygiene reasons, earrings cannot be returned, refunded or exchanged. In addition, perishable items including plants and confectionery cannot be returned, refunded or exchanged​.

Postage and Packaging costs will not be refunded on any returned goods.

EAST LONDON BOUTIQUE STORE

We offer a 14 day EXCHANGE ONLY policy where purchases are returned within 14 days in perfect condition together with a valid till receipt.​​


PROMOTIONS

From time to time, we may run promotions in conjunction with the brands we have in store which involve free items of GWP.

To particpate in the promotions, you MUST:

1) Reach the minimum spend level as set out by the promotion
2) Subscribe to our mailing list

3) Limited to 1 per customer, 1 transaction.


If you decide to return part of your purchase which entitled you to the GWP and your new order total is lower than the minimum spend level criteria  required for the GWP, the GWP will need to be returned UNUSED for the return to take place otherwise the GWP will then be charged to you / reduce your return amount.